Not long ago I was working with another creative freelancer. I noticed she didn’t finish work on time, so I emailed her and asked if everything was normal. She first assured me that everything was fine. A few more days passed – with no trace of her past, and of course no progress, I began to worry.
I sent her another email and she replied, “As an FYI I have a full-time freelance job and also take classes at the local university so I already have a lot of things to do. Your project Very important, please don’t worry. “I understand your concerns, but I won’t panic here. I’ll do my best to get the job back to you as soon as possible.”
Well, as you may have guessed, I’m not thrilled with this answer. In this case, I’m a client, not a designer, and I have deadlines and promises to put the designer at risk through mischief. Business people often comment that this is too common when dealing with graphic designers (and it shouldn’t be). When dealing with customers, keep the following points in mind:
The client/your employer doesn’t care about your schedule, apologies, or your other promises; it is very unprofessional and amateur to train them. If you have too many things on your plate, don’t pick up this item in the first place.
You annoy customers by telling them to ‘relax’. You may not know what deadline your clients or employers are facing, so telling them to “be calm” may not be well accepted.
If you’ve promised a deadline, stick to it. Acknowledge that you’ve promised a deadline and show that it matters to you too. Saying “as soon as possible” is an escape.
I can’t tell you how many times over the years I’ve encountered dissatisfaction with their current clients… I mean the previous designers have very poor communication skills and they are hard to control without registration. If you’re good at these areas, let your potential customers know during the sales process – they like proactive and effective communicators they can rely on.
To be fair, there may be more stories and excuses for this freelancer, but as a client they are not my business – my business is… to run my business so this is my focus. You will find that most customers have this opinion too.
If you’re curious, here’s my answer: “Again, I know you have a lot to do – I feel your pain, but I kept to the deadline we agreed on before the project started. If you have no other commitments, “Able to hit them, but we need to make sure you leave the project. I’d love to work with you, but we need to make sure this is right for both of us.”
In the end I had to let the designer leave.
Are you a hungry graphic artist?
Are you having trouble finding customers?
Do you want to know what to say to your customers and how to say it to make you sound more elegant and professional?
Learn specific methods that will make you a freelance designer, set you apart from hundreds of other designers like you, and potential clients can choose from among them. And get more customers and more projects; now stop hoping and achieve success.
Article source: http://EzineArticles.com/1340254